Privacy Policy

This is the privacy policy ("Privacy Policy") for the Web site located at Thescents.co.za (the "Site") made available by Dex Empire Group, the legal owner of the Site, and its Umbrella company ("Dex Empire Group" "we," "us" or "our"). This Privacy Policy sets forth our policies regarding the collection, use and disclosure of certain information relating to your use of the Site. Your use of this Site signifies your understanding and acceptance of the terms of this Privacy Policy.

At The Scents South Africa, we are committed to protecting the privacy of our customers, which is why we do not sell or rent any personal identifiable information regarding our customers to any third party. We hope the policy below will answer your questions regarding how we treat information gathered from visitors to our Site. If you have questions or concerns regarding this Privacy Policy or wish to exclude your Personal Information from our direct marketing purposes, please feel free to contact us at [email protected] or by writing to us at

The Scents South Africa,

Attn: Customer Service – Privacy

N212 Provisus Building

523 Stanza Bopape Street

Arcadia 0083, Gauteng

South Africa.

This Privacy Policy will be continuously assessed against new technologies, business practices and our customers' needs. As we update and diversify our products and services, this Privacy Policy may evolve. Please check this page for updates periodically. If we make any material changes to this Privacy Policy, we will notify you here. Your use of the Site following any posted changes to the Privacy Policy indicates your acceptance of such changes.

By providing any Personal Information to this Site, you fully understand and unambiguously consent to the collection and processing of such information in the Republic of South Africa in accordance with this Privacy Policy.

What Information We Collect

In order to serve you efficiently, we collect the following information: name, address, e-mail address, phone number when you contact us or request a quote. Under certain circumstances we may also collect a user's IP address (i.e., the Internet number associated with your specific computer); for example if we suspect that some sort of internet fraud may have occurred. We also may periodically conduct surveys of visitors to our Site. This helps us better understand what our customers would like to see from us. We use this information for internal marketing research purposes. We may contact you if you responded to a survey for more information, but only if you have told us that you don't mind being contacted.

With respect to emails that you may receive from us, we capture data related to the opening, click-through and sales conversion process. This information is used for internal The Scents South Africa review and analysis only.

Use of Information that You Provide

At The Scents South Africa, we collect Personal Information only for the purposes of fulfilling orders and inquiries, providing a high level of customer service, gaining knowledge internally regarding what our customers want and mailing circulars and special offers from The Scents South Africa, DSD LLC, DUC Co., Dexter Productions, Dex Empire Group and its subsidiaries (collectively, "Information Usage Purposes"). We do not sell Personal Information and we do not disclose Personal Information to any other party, except as set forth in this Privacy policy.

Sharing of Your Information With Our Partners

We may share your Personal Information with our employees and with companies acting as our authorized agents or partners in providing our service or co-branded services (e.g., Shipping company, drop-shippers, Billing companies, financial institutions, merchant account administrators) to you and for Information Usage Purposes. These companies agree to use such Personal Information only for such specified purposes. Each partner must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of your Personal Information in order to protect your Personal Information from unauthorized access, destruction, use, modification or disclosure.

Transfer of Your Information Under Certain Events

In the event that The Scents South Africa is merged, or in the event of a transfer of our assets, Site or operations, The Scents South Africa may disclose or transfer your Personal Information in connection with such transaction. In the event of such a transfer, The Scents South Africa will notify you by posting a prominent notice on our Site for 30 days of any such change in ownership of The Scents South Africa resulting in a change of control of your Personal Information.

Release of Information to Protect Our Site and Others

The Scents South Africa may release Personal Information when we believe, in good faith, that such release is necessary to comply with law, protect the rights, properties or safety of The Scents South Africa, our users or others, or enforce or apply the terms of any of our user agreements.

Security of the Information You Provide Others

If you prefer not to disclose your personal details online, you can always contact us or request a quote via telephone by calling +27 (0) 87-822-1466.

Your Personal Information will be stored and processed on our computers in South Africa. The laws on holding Personal Information in South Africa may vary and be less stringent than laws of your home country. We will use commercially reasonable efforts to hold and transmit your Personal Information in a safe, confidential and secure environment. If you object to your Personal Information being transferred or used in this manner please do not register with or use the Site.

ALTHOUGH WE WILL TAKE (AND REQUIRE OUR THIRD-PARTY PROVIDERS TO TAKE) REASONABLE SECURITY PRECAUTIONS REGARDING YOUR PERSONAL INFORMATION COLLECTED FROM AND STORED ON THE SITE, BECAUSE OF THE OPEN NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT ANY OF YOUR PERSONAL INFORMATION STORED ON OUR SERVERS, OR TRANSMITTED TO OR FROM A USER, WILL BE FREE FROM UNAUTHORIZED ACCESS. ACCORDINGLY, WE DISCLAIM ANY LIABILITY FOR ANY THEFT OR LOSS OF, UNAUTHORIZED ACCESS OR DAMAGE TO, OR INTERCEPTION OF ANY DATA OR COMMUNICATIONS. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.

Use of Cookies

We use cookies to provide our customers with streamlined ordering and other useful features. Cookies are pieces of information that are stored by your browser on your computer's hard drive. Cookies make Web surfing easier for you by saving your customer identification information while you're at our Site. The use of cookies has become an industry standard used by most major Web sites. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that.

All portions of the Site that prompt you to log in or that are customizable require that you accept cookies. We may use cookies technology to reduce the time required for you to submit your requests and for The Scents South Africa to respond to such requests. Cookies will not be used by us to retrieve any information about you, or from your computer, that you have not voluntarily given to us. Cookies may also be placed on your computer if you link from the Site to our partners' Web sites. Cookies placed on your computer by third parties by or through the Site, if any, are not within The Scents South Africa's immediate control and are not subject to this Privacy Policy.

If you have any questions concerning third-party cookies, please contact the third party placing such cookies to find out what information is collected and how it is used. THE SCENTS SOUTH AFRICA ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY THIRD-PARTY COOKIES.

Please be aware that although you may be able to elect not to accept cookies through certain browser functionality, the features of our Site may not function properly if you do not accept cookies.

Intended Users - Use By Children

All services rendered at The Scents South Africa are intended for adults only.

We do not knowingly collect personal information from children under 13 years of age. The Scents South Africa will promptly delete information provided by a child. Simply contact us at [email protected]

Links to Other Web Sites

The Site may also contain links to other Web sites and advertising.

The privacy policies of other Web site operators or advertisers may significantly differ from our Privacy Policy. We urge you to contact third-party Web site operators or advertisers directly if you have any questions or concerns about their data collection or privacy policies.

THE SCENTS SOUTH AFRICA ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY THIRD-PARTY WEB SITE OPERATORS' OR ADVERTISERS' DATA COLLECTION PRACTICES OR THEIR FAILURE TO ABIDE BY THEIR PRIVACY POLICIES.

Your Acceptance of These Terms

By using our Site, you agree to the terms and conditions of this Privacy Policy. Make sure you read this Privacy Policy carefully, because if you do choose to use our Site, you automatically agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. If this Privacy Policy changes in the future, we will let you know by posting the new Privacy Policy on our Site or by sending an email to our opt-in list. Please check this Web page periodically for changes. Your continued use of our Site following the posting of changes to these terms and conditions will mean you accept the changes contained in the latest published Privacy Policy.

Any questions about our Privacy Policy should be directed to:

THE SCENTS SOUTH AFRICA

South Africa

[email protected]

© 2022 The Scents South Africa, Dex Empire Group™ and its subsidiaries. All rights reserved.