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Shipping & Delivery Information

Orders Within South Africa

All South African orders will be sent via SAPO, DHL/PostNet or the most economical service available.

Expect your package within 2-3 working days depending upon your geographic location (except if specified that the item is being shipped in from outside South Africa).

Shipping charges will vary depending upon the quantity and weight of your order (Except where specified that your order qualifies for free shipping or a flat rate shipping).

International Orders

Shipping costs range depending on your location. Orders typically arrive within 5-21 business days.

*Please note, Customs policies vary from country to country. You may be subject to import duties and taxes, which are enforced once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.

DOT restrictions on air shipping

Restricted items include: Aerosol-type products, pressurized spray cans, such as: hairspray and shaving cream.

In compliance with DOT rules restricted items require ground-only delivery.

Thescents.co.za may decide not to honor certain orders to certain geographical locations. As a result of the above mentioned regulation, we do not ship DOT-restricted items to Alaska, Hawaii, Puerto Rico, APO/FPO/DPO.